Virtual healthcare services accessible anytime, anywhere

Services Offered by Teladoc Health

Teladoc Health offers a wide range of telemedicine services to meet your medical needs without leaving your home. Consult certified doctors via video or phone for diagnoses, prescriptions, and medical advice.

Everyday Care

Consult doctors for issues like flu, allergies, urinary tract infections, sore throats, and more. Get a quick diagnosis and a prescription if needed.

Mental Health

Access qualified psychiatrists and psychologists for treatment of depression, anxiety, stress, and other mental health issues.

Medical Specialists

Consult specialists like dermatologists, cardiologists, or endocrinologists without the usual long waiting periods.

Flexible Appointments

Schedule consultations in advance or get on-demand care as needed. The service is available 24/7, including weekends and holidays.

Online Prescriptions

Receive electronic prescriptions sent directly to your preferred pharmacy for quick pickup or home delivery.

Privacy and Security

All consultations are fully private and secure, compliant with medical privacy and data protection standards.

Pricing Options

Pricing varies based on your insurance coverage and the type of consultation. Here are the general options:

Service Type With Insurance Without Insurance
General Medical Care Copayment as per your plan Starting at €75
Specialist Consultations Copayment as per your plan Starting at €95
Mental Health (Therapy) Copayment as per your plan Starting at €85
Mental Health (Psychiatry) Copayment as per your plan Starting at €110
Dermatology Copayment as per your plan Starting at €85

* Prices are approximate and may vary. Please visit Teladoc Health's official website for current rates.

"I used Teladoc while traveling and developed a urinary tract infection. I got an appointment in less than an hour, received a prescription quickly, and started my treatment without delay. This service saved me from searching for a clinic in a city I didn't know."

Claire M.
Claire M. User since 2023

Frequently Asked Questions

Here are answers to the most common questions about Teladoc Health's services.

How does an online consultation work?

After scheduling an appointment, you will receive a link to join your video consultation. You can use your computer, tablet, or smartphone equipped with a camera and microphone. The doctor will discuss your symptoms, ask about your medical history, and recommend treatment.

Is Teladoc covered by my insurance?

Teladoc partners with many insurance companies, mutuals, and employers. Check your insurance policy or contact your insurer to verify if Teladoc services are included in your coverage.

Can doctors prescribe medication?

Yes, Teladoc doctors can prescribe many medications when medically necessary. However, they cannot prescribe controlled substances, restricted medications, or certain other drugs that require an in-person examination.

How long does a consultation last?

General medical consultations typically last between 10 and 15 minutes, while specialist or mental health consultations can last up to 45-60 minutes depending on the type of service.

Can I choose my doctor?

For on-demand consultations, you will be connected with the first available doctor. For scheduled appointments, you can often choose from a list of available doctors based on their specialties and schedules.

What languages are available?

Teladoc generally offers consultations in English and French, with options for other languages depending on doctor availability. Translation services may be offered for certain additional languages.

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